JOHANNESBURG, South Africa – Toyota SA has halted its sales and service operations to conform with the government’s orders that non-essential businesses must shut down.
However, as many as 167 Toyota and Hino dealers across South Africa are on stand-by to support the operation of essential services during the 21-day Corona lockdown.
These include food delivery, medical support, some municipal services, and emergency services. Minibus taxi suppliers responsible for transporting lockdown-exempt staff are also supported.
REPAIRS AND PARTS
The Toyota Customer Care line in South Africa (0800 139 111) is manned by agents operating from their homes. Having evaluated the support call as needed by an essential-services vehicle, a call will go through a dedicated line to the nearest dealer to offer the required assistance.
Assistance will involve vehicle repairs and parts’ distribution but only for essential-services customers in conjunction with the Automobile Association.
70 VEHICLES BACK ON ROADS
Leon Theron, a Toyota vice-president for sales and marketing, told The Corner: ”We’re grateful to medical people, supermarket staff, logistics operators, banking personnel, law-enforcement and taxi drivers/operators for their service during lockdown.
“We’ve supplied vehicle parts and repaired about 70 vehicles, helped by dealers across the country.”